Dear Marijuana Software Users,
We want to inform you of an important compliance update affecting how sales are reported to METRC through Marijuana Software.
This update will go live tonight at close of business (May 30, 2025).
If you assign an employee-specific METRC API key to an employee record, the system will use that key when reporting sales to METRC. Here's how this impacts each part of the system:
Sales from the POS Screen:
When a sale is closed and automatically reported to METRC, it will now report under the METRC API key of the employee who was logged in at the time of sale.
Upload Sales to METRC Page:
Sales uploaded from this page will report under the API key of the employee who presses the "Upload Sales to METRC" button, regardless of which employee originally completed the sale.
METRC Sales Reconciliation Tool:
When using the reconciliation tool to report new sales or update existing receipts, the API key of the employee who pushes the button will be used—even if that employee did not complete the original sale.
If no employee-specific METRC API key is applied, the system will default to using the facility-level METRC API key—just as it always has. This ensures your system will continue to function as expected while you transition to the new setup.
Per updated OLCC guidance, patient card numbers are now obscured on the Sales page to help protect patient privacy.
We’ll be available tomorrow morning and early afternoon to support you with any questions or help setting up employee API keys.
Thank you for adapting with us to meet the latest compliance standards.
As always—we grow with you. 🌿
Warm regards,
The Marijuana Software Team
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🚨 Marijuana Software Update – Compliance Patch
Effective: Tonight at Close of Business – May 30, 2025
Today at 12:00 PM, we received a call from one of our Oregon dispensary partners during an OLCC inspection. During that inspection, the OLCC inspector identified a compliance issue with how Marijuana Software was reporting sales to METRC using a single API key for all employees.
✅ Immediate Action Taken:
We moved quickly to address the concern and have updated our system to support individual employee METRC API keys for all reporting activities. This update brings us into full alignment with OLCC compliance requirements.
🔧 What’s Changing:
You can now assign unique METRC API keys to each employee for accurate, traceable reporting.
Until you’ve entered employee-specific API keys, the system will continue to function using the default facility key to ensure no disruption in service.
Based on updated OLCC guidance, patient card numbers are now obscured on the Sales page to better protect patient privacy.
⏰ When It’s Launching:
This compliance patch will go live tonight after close of business. No action is needed to receive the update—it will apply automatically.
📞 Need Help?
We’ll be available tomorrow morning and early afternoon to answer any questions or walk you through the new setup.
Thank you for your trust—and for keeping cannabis compliant.
🌿 We grow with you.
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Take a picture of your customers ID and Patient Card to instantly create a customer profile
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We’ve rolled out some important improvements and fixes to make your experience smoother and more accurate:
📦 Improved Package Display: Fixed an issue where packages imported as Pounds and Ounces were displaying incorrectly on the Products and Package Management pages. All weights should now appear correctly and consistently.
💰 Accurate Profit Margins: The profit margin calculations on the Add Jar pages were off—we’ve corrected the math so you can rely on the numbers when pricing your products.
📊 New Closing Summary Report: Need a quick overview? We've introduced a streamlined Closing Summary report that shows only the totals from your Closing Report for faster, easier end-of-day review.
🧬 METRC Import Fix: Resolved a bug where some METRC packages were incorrectly classified as HEMP. They’ll now import with the correct designation.
As always, thank you for growing with us. 🌿
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Just the facts. The new Closing Report Summary only shows daily sales totals, no details, for easy reading and printing. Check it out on the Reports page.
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Tags : Alaska Maine Mississippi Oregon California Maryland Montana RhodeIsland Colorado Massachusetts NewJersey SouthDakota DC Michigan Ohio Washington Louisiana Minnesota Oklahoma WestVirginia Members Featured CNMI update
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Shout out to the dispensary that recommended us on Reddit!
Thank you!
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